Payments
NB: Orders will only be processed once payment has been cleared.
Shipping
Local Pickup:
NB: By arrangement only.
Make sure to arrange beforehand to ensure your order will be ready, and we are available for collection.
Couriers We Use:
The Courier Guy – Overnight deliveries and same day Cape Town deliveries
PUDO – Delivery to any PUDO locker of your choice
Fastway – Generally used for economy services
Aramex – deliveries to regional areas
Free Shipping
- Qualifying orders over R2000, with delivery on main courier routes. For plots, rural areas, or small towns please contact us first to confirm your address.
Overnight Delivery
- Delivery to main courier routes. Overnight services are not be available to all locations such as plots, rural areas, or small towns. please contact us first to confirm your address.
- Orders need to be placed and courier booked before 13h00.
- Shipments sent on a Friday are only delivered on Monday.
Same Day Delivery – Cape Town
- Orders need to be placed and courier booked before 9h30.
Economy
- Packages are usually delivered in 2-3 days, depending on delivery location.
Courier Coverage Areas
If you are not sure if your area is covered be a specific service, please contact us to confirm your address before placing your order with the selected service.
support@fpvfanatics.co.za
Overnight, same day, and some economy services are not available to the following addresses:
Plots/farms, regional areas, rural areas, small towns.
When will my order ship?
Most orders are sent out the same day.
If we are on set filming, or out flying, your order will be sent the following morning. For time sensitive orders, please don’t hesitate to contact us directly, we’ll do our best to accommodate your needs.
Have a look at our about us section to find out more about what we do.
Where is my order?
If you want see if your order has shipped, log in to your FPV Fanatics account, and look at your order history. Each order will show if it has been shipped, and provide a tracking number with link.
Courier tracking:
– Aramex
Return Policy
New unused products:
For returns on new and unused products, we require that items are brand new with no signs of use. Packaging needs to be undamaged and fully intact, and contain included accessories, cables, manuals, etc.
Warranty seal(s) needs to be intact on the packaging.
In the case that an item(s) is returned and does not meet these requirements, the return will not be accepted and the item(s) will be returned back to the customer.
Returns only accepted within 30days of purchase.
An exchange or credit will be issued once approved by FPV Fanatics.
To request a return, contact us through support@fpvfanatics.co.za
